Useful Documents

Saturday 10 December 2011

Frequently Asked Questions - About Membership

How will membership of Choosemycare.com benefit my company?
Your membership will bring you opportunities to win more business because Choosemycare.com is used by local authorities, charities, brokerages, individuals and many others to find care and support services. Member companies are listed and will have the opportunity to win that business. Non-members will not. . Members will also get regular bulletins about changes taking place in the care industry and information to help you develop and  grow your business.

What is the difference between levels of membership?
There are two levels of membership – Free and Premium. Our premium members can also take advantage of additional services such as our feedback system and sponsored listing options.

Click here for details of membership levels for choosemycare.com

How can I stand out from my competitors on choosemycare.com?
Premium members can upgrade their membership by adding a sponsored listing. This puts your details at the top of the search results for any search for your services in your area. Your details are also highlighted on the search results page. If you are interested in adding a sponsored listing contact the choosemycare.com offices either by e-mailing sponsor@choosemycare.com or phoning 0845 467 7531.

How can I tell others what our customers think of us?
Choosemycare.com has teamed up with Working Feedback to provide a service for the collection and management of feedback, testimonials and referrals. If you would like to see it in action look at Nobilis HomecareWisteria Lodge, Truecare (New Forest) or Aronel Lodge. To find out more about this service please phone us on 0845 467 7531 or e-mail us at feedback@choosemycare.com.

How much does each level of membership cost? *
Our entry level free membership is exactly that, it’s FREE.
Premium membership costs only £240 (inc VAT) a year, a small investment with many benefits that is much more likely to win you new business than free membership.

How much does the additional features cost for premium members? *
Adding a sponsored listing to your membership costs £120 a year, or £60 plus 12 monthly payments of £8.

Feedback System*
The generic feedback system costs £450 per annum. We also offer an instalment plan - initial payment of  £225 plus 12 monthly payments of £22.50.
The custom feedback system costs £1440 per annum. We also offer an instalment plan, with an inital payment of £720 plus 12 monthly payments of £72.

Sponsored listing status is automatically included when you purchase our feedback system.
* Note that all prices are quoted inclusive of VAT and are in addition to the premium membership fee.

Who is using Choosemycare.com?
Choosemycare.com is used by local authorities, charities, brokerages, individuals and other organisations to find the care and support services they need, as well as individuals and their families who either have personal budgets or are self funding their care.

How do you attract users to Choosemycare.com?
We have a comprehensive PR and marketing campaign in full swing and are also using the full range of communications tools to get across the benefits of using Choosemycare.com:
Internet advertising on Google, Bing, Yahoo and other search engines;
Social media, including Facebook, Twitter and Linked In,
Meeting with social services teams to demonstrate the benefits of Choosemycare.com
Advertising on radio and in key publications
Issuing press releases to mainstream and specialist publications
Advertising in key public locations using billboards, public transport, taxis etc, and running a wider awareness campaign in key areas such as hospitals, libraries and local surgeries.

How can I tell you about an idea/suggestion I have for Choosemycare.com?
A feedback function on Choosemycare.com allows you to submit suggestions, comments, compliments and complaints. You can also e-mail us at info@choosemycare.com, send us a message on Twitter (@choosemycare) or call us on 0845 467 7531

What happens if I decide that I don’t want to be a member of Choosemycare.com?
We are very confident that you will see benefits of membership of Choosemycare.com quickly and start winning new business well in excess of your membership costs. But if you are not satisfied for any reason you can cancel your membership at any time.