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Friday 16 March 2012
A Which? investigation has exposed shocking examples of poor home care of vulnerable people, suggesting a system that is at breaking point.
Which? asked 30 older people to keep diaries during one week in January. These diaries showed a distressed older lady left in the dark, unable to see her food or drink, a man's vital diabetic medication forgotten and rushing careworkers.
Click here to visit the Which? Website
More details, including a video, can be found onthe BBC website.